Conference Agenda
Wednesday, April 30 & Thursday, May 1, 2025
The conference opens at 8 a.m. and ends at 5 p.m. on Wednesday and Thursday. It will feature an exciting mix of topics from featured speakers, panelists and roundtable hosts that address best practices and critical issues trending in our industry. Plus, we’ll jumpstart the event with an interactive keynote presentation!
Keynote Session by Brandi Spurling of Sage Culture Co.

Exclamations of frustration with new generational expectations are nothing new to the workplace. And they’re not going away anytime soon. Instead of looking at these differences with pessimism, what if we swapped it out for curiosity? Join us for a fast-paced, interactive session where we’ll dig deeper than the behaviors that we’re measuring as good or bad and get curious about what’s motivating them, what’s influencing them, and what values might be hiding underneath. Ultimately, you’ll be able to walk away equipped to start meaningful conversations in order to create understanding and a world where we not only expect there to be differences but we begin championing them to build teams that can thrive in any environment!
Wednesday, April 30 & Thursday, May 1, 2025
The conference opens at 8 a.m. and ends at 5 p.m. on Wednesday and Thursday.
Current as of 3/4/25 and subject to change at any time.
Wednesday, April 30, 2025 | ||
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Session | Presenter | Topic |
Keynote | Brandi Spurling of Sage Culture Co. | Generational Differences |
Breakout 1 | Paige Kirstein and Ellen Nalven | Leading Through Growth: Cultivating Vision, Empowering Teams and Driving Organizational Excellence |
Sarah Crownover | A Trustee’s Guide to Becoming a Landlord for Section 8 Housing | |
Chiquita Miller and Rebecca McFarland | Question, Persuade and Refer: Suicide Prevention, Part 1 | |
Breakout 2 | Peter Wall and Kerry Tedford-Coles | Financial Oversight and Board Management |
Emily Smith | Trouble in Paradise: What Went Wrong with the Britney Spears Conservatorship | |
Chiquita Miller and Rebecca McFarland | Question, Persuade and Refer: Suicide Prevention, Part 2 | |
Breakout 3 | Darcy Noe | Understanding Personality Disorders |
Anna Sappington and Harriet Blank | Beneficiary Onboarding: Setting Expectations for Beneficiaries and Counsel | |
Roundtables | TBA | |
Plenary | Laura Pederzani and Anna Soybel | AI Tools in Action » Submit questions |
Thursday, May 1, 2025 | ||
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Session | Presenter | Topic |
Plenary | Tresa Welch | Not Another Workshop on Cultural Competence! Strengthening Communication Across Cultures and Differences |
Breakout 1 | Chuck Collier | Trust-Owned Housing: Key Considerations for Trustees |
LeeAnn Fulena | The “Benefits” of Benefits Counseling | |
Breakout 2 | Anna Sappington | Hot Takes on HOTMA: Changes to HUD Programs and Treatment of SNT Distributions |
Todd Weatherly and Dorian Sylvester | Stopping the Crisis Care Revolving Door: Therapeutic Consultants, Trust Officers and Mental Health Solutions | |
Breakout 3 | Megan Brand | Collaborative Strategies for Addressing Our Most Difficult Interactions with Those We Serve |
Craig Reaves | Where Child Support Meets Special Needs — A Survey of the Law | |
Breakout 4 | John Silfies | Marketing with Empathy & Impact: A Practical Discussion about Reaching People with Disabilities and Their Families |
Trey Drake | How to Effectively and Compassionately Handle Conflict Resolution | |
Roundtables | TBA | |
Plenary | Jawanda and Rachel Mast | I Love My Life: Education, Advocacy and Independence |